Q: How do I conduct a performance review or feedback session with an employee?
A: Setting the tone for the discussion is of utmost importance. The most productive discussions include:
• Providing a comfortable and uninterrupted setting indicating how important these discussions are.
• Being candid and truthful.
• Describing the specific expectations and how the employee did or did not meet them.
• Focusing on the job, not the person by using specific examples described as job-specific behaviors to support comments.
• Asking employee for their input or comments.
• Being an active listener.
The goal of these discussions is to either recognize the employee for good performance by allowing them to describe how they accomplished it, or get to the root of what is causing the performance/behaviors which need improving, thus providing the opportunity to discuss how to turn things around.
The performance review discussion may also include setting new expectations or performance goals for the upcoming review period.