A. First, it is important to know what your workplace communication looks like now. Where are you strong and where do you have weak points? There are many ways for employers to learn this. Discussing the issue with managers and supervisors may be a starting point. Some of our members ask us to survey their employees so they can learn where gaps might be. Others have us help with a 360 review of managers and supervisors to learn where there are difficulties where coaching would be effective.
Second, it is important to learn how to communicate. We have a number of classes and services to help with this. Communications classes and services, such as mediation services, workplace coaching services, and facilitation services are included in our toolkit on workplace communications.